Terms of Use / Privacy Policy / Specified Commercial Transactions Law

Terms of Service

[TS DESIGN ONLINE STORE Terms of Use]

TS DESIGN Co., Ltd. (hereinafter referred to as the ``Company'') has agreed to the terms of use (hereinafter referred to as ``the Terms'') of the website ``TS WEB STORE'' (hereinafter referred to as the ``Site'') operated by the Company. ) is defined as follows.

If you wish to use this site, please agree to these terms before using it. Please note that by using this site, we will assume that you have agreed to all the terms and conditions of this agreement.

Article 1 Purpose of these Terms

These Terms and Conditions are the agreement regarding the rights and obligations between the Company and members (as defined in Article 4) regarding the use of the services provided by the Company (hereinafter referred to as the "Services") on this site, and We will agree on the terms and conditions regarding the use of this service. By agreeing to these Terms, a contract regarding each provision of these Terms will be established between the Company and the member, and the member agrees to this.

Article 2 Changes

If the Company determines that a change to these Terms is in the interests of the member, the necessity of the change, the appropriateness of the changed content, and other circumstances surrounding the change, the Company shall notify the member in advance. We may change all or part of these Terms and Conditions as appropriate by notifying members in advance by posting on this site or by e-mail or other method that we deem appropriate without obtaining consent. agrees with this. If all or part of these Terms are changed, the changed terms shall apply to the use of this site, and members shall comply only with the changed terms.

Article 3 This service

The Services provided by the Company to Members include the following services: (1) Service for members to purchase our products, etc. (hereinafter referred to as "Products") on this site (2) Any services incidental to the above

Article 4 Membership

In these Terms, "Member" refers to a person who has accepted all the contents of these Terms, applied for membership registration according to the procedures prescribed by the Company, and has been approved by the Company. To use this service, you must become a member by following the procedures set forth in these Terms.

Article 5 Membership Registration

Those who wish to register as members shall register themselves as members from the member registration page of this site by entering the necessary information in accordance with the method separately specified by the Company. Applications for registration by proxy will not be accepted. When you press the "Membership Registration" button on the Membership Registration screen, a contract will be established between you and the Company in accordance with these Terms and your membership registration will be completed. If a person who wishes to register as a member falls under any of the following items, the Company may cancel the registration at the Company's discretion. (1) If a person who wishes to register as a member violates the terms established with the Company in the past (including, but not limited to, these Terms), the applicant is subject to disciplinary action such as cancellation of membership registration. If it turns out that (2) If it is found that the application details of a person wishing to register as a member contain false information. (3) If a person who wishes to register as a member has delayed payment obligations such as fees, been unable to receive the Product for a long period of time, refused returns or exchanges, etc. without justifiable reason regarding any service provided by the Company in the past. If it is found that there has been a default of (4) If it turns out that the registration application was made by a representative as specified in paragraph 1 of this article. (5) If the person wishing to register as a member is located outside of Japan. (6) If it is found that the person has engaged in any of the acts set forth in Article 14 (Prohibited Matters) of these Terms of Use in the past. (7) In other cases where the Company reasonably determines that it is inappropriate for the operation and management of this site. Article 6 ID and password management

Members shall be responsible for strictly managing and storing the user ID and password they set themselves during membership registration, etc. Members shall not transfer, buy, sell, inherit, lend, disclose, or leak user IDs and passwords to third parties without prior consent from the Company. If a member discovers that their user ID or password is being used illegally by a third party, or that there is a risk of such use, they shall immediately contact the Company. Members shall be responsible for any damage caused by insufficient management of user IDs or passwords, errors or omissions in use, unauthorized use by third parties, etc., and the Company shall not bear any responsibility.

Article 7 Change of registered contents

If there is a change in all or part of the matters reported to the Company, the member shall promptly change the registered details by a method separately specified by the Company. If such changes are not made, the Company's operations based on the already registered matters shall be deemed to be appropriate and valid. The Company shall not be held responsible for any damage caused to a member due to the member's failure to register changes.

Article 8 Suspension of use of this service and cancellation of membership registration

If a member falls under any of the following items, the Company may suspend the use of this service, cancel membership registration, or take other measures that the Company deems appropriate for the member without prior notice. However, the Company shall not be obligated to disclose the reason for taking such measures. Furthermore, even if measures are taken to suspend use or cancel membership registration, the member who is subject to such measures will not be exempted from liability under these Terms, such as payment obligations that have already been incurred due to the use of this service. (1) If it is discovered that the member registration has been canceled or otherwise sanctioned due to violation of other terms provided by the Company in the past. (2) If it is found that the registered information contains false information (this also includes cases where the member's location reported at the time of membership registration is the address of a forwarding service company designated by the Company). (3) In the past, with respect to other services provided by our company, there has been a delay in payment obligations such as fees, an inability to receive the product for a long period of time, a refusal to return or exchange, or other non-performance of obligations without justifiable reason. If it turns out that (4) If it is found that the person has engaged in any of the acts listed in Article 14 (Prohibited Matters) of these Terms of Use in the past. (5) If the member is a member of an anti-social force (organized crime group, organized crime group member, person who has ceased to be a member of an organized crime group for less than five years, associate member of an organized crime group, company affiliated with an organized crime group, corporate racketeer, etc.), a thief or special (referring to intellectually violent groups, etc.), or if the person engages in illegal acts such as violent acts, deceitful acts, threatening acts, or acts of obstructing business. (6) In the event of any other violation of the provisions of the terms and conditions (including these terms and conditions) established by our company.

Article 9 Purchase of this product

Members can purchase this product using this service. However, purchases of this product using this service are limited to purchases for the member's own use, and cannot be purchased for resale purposes or on behalf of a third party based on a request. If a member wishes to purchase this product, he/she shall apply for the purchase of this product in accordance with the procedures separately specified by the Company on this site. When the member clicks the button to place an order after confirming the delivery address, order details, etc. input and registered in connection with the application in the preceding paragraph, a sales contract regarding the product will be established between the member and the Company. I assume that. After the sales contract is established, our company will carry out delivery procedures for the product according to the order details. However, delivery of this product using this service is limited to within Japan. Additionally, members agree in advance that delivery may be delayed depending on the delivery area and delivery conditions.

Article 10 Payment method

Members shall pay to the Company the total amount of the sales price of the Product, including consumption tax, shipping charges, and handling fees related to the payment of the sales price (hereinafter referred to as the "Purchase Price, etc.") displayed on this site. will do. Payment methods for purchases, etc. by members shall be limited to payment by credit card in the member's own name (limited to credit cards designated by the Company), payment by cash on delivery, or payment methods separately approved by the Company. If payment is made by credit card, the Member shall comply with the terms and conditions of a separate agreement with the credit card company. In the event that any dispute arises between the member and the credit card company regarding the use of the credit card, the member and the credit card company shall be responsible for resolving the dispute. If payment is made by credit card, we will process the payment upon conclusion of the sales contract. If the item you ordered is a pre-order item, the payment may be debited before the item is delivered to you. Please note.

Article 11 Cancellation of sales contract

If the purchase of this product by a member falls under any of the following, the Company may cancel the sales contract between the Company and the member concerned, and may take other measures that the Company deems appropriate. shall be able to do so. (1) If the member falls under any of the prohibited matters stipulated in Article 14 (2) In the event that there is any other fraudulent or inappropriate act, or any act that is deemed to be at risk, regarding the use of this service by the member.

Article 12 Return/exchange of this product/withdrawal/cancellation of order

Returns for this product will only be accepted in the following cases. (1) If this product has a defect that does not comply with the contents of the sales contract (2) If a product that differs from your order arrives (3) In the case of products damaged during shipping (4) If our company recognizes that the product is defective (5) If none of the above (1) to (4) apply, within 7 days after receiving the product, and none of the following apply. However, it is not possible to return products that are marked as "not eligible for returns" on the sales page. ① If the product has been used ②If you lose your delivery note ③If the product tag/label is separated or lost ④If the condition of the product (including, but not limited to, the box and product accessories) at the time of return is damaged, soiled, lost, etc. compared to when it was delivered. ⑤ If the product has a smell, dirt, or scratches while in the customer's hands. ⑥If the package is opened for this product where the package is part of the product. The member shall apply for the return stipulated in the preceding paragraph in accordance with the procedures separately determined by the Company. Regarding items (1) to (4) in the preceding paragraph, the Company shall bear the cost of return shipping and the purchase price, etc. paid by the member to the Company shall be refunded. or exchange it for a substitute item. Please note that even if you request an exchange for a substitute item, we may not be able to do so due to the item being out of stock. In addition, regarding (5) in the preceding paragraph, the cost of return shipping and the transfer fee for refund will be borne by the member, and the Company will refund the selling price of the product at the time of purchase by the member, and the refund of shipping and cash-on-delivery fees will be We shall not do so. From the time this product is shipped until the product arrives, you cannot cancel your order for this product, unless there are reasons attributable to our company. (Returns after the product has been delivered shall be as stipulated in Paragraph 1 of this article.)

Article 13 Disclaimer regarding products

The Company shall not be liable for any defects in quality, materials, functions, performance, compatibility with other products, or other defects regarding this Site or the Products sold through this Site, and any damages, losses, disadvantages, etc. caused by these. Except for the cases stipulated in the preceding article, we do not assume any liability or responsibility for damages. In case of troubles such as unknown delivery address, the Company will contact the member's registered contact information and deliver the Product to the delivery address specified at the time of purchasing the Product. shall fulfill its obligations and be discharged from such obligations.

Article 14 Prohibited matters

Members shall not engage in any of the following acts. In the event that damage is caused to the Company or a third party due to a violation of this, the member concerned will be responsible for compensating for all such damage. (1) Acts that cause inconvenience, disadvantage, or damage to other members, third parties other than other members, or the Company, or acts that are likely to cause such trouble. (2) Acts that infringe on the copyrights and other intellectual property rights, portrait rights, moral rights, privacy rights, publicity rights, and other rights of other members, third parties other than other members, or our company. Actions that may occur (3) Acts of using this site for commercial purposes (including reselling this product or using this service based on a request from a third party, except for those that have been approved in advance by our company) Masu) (4) Acts that violate public order and morals and other acts that violate laws or regulations, or acts that may be likely to do so. (5) Act of registering information containing false or misleading content (6)Using, copying, selling, publishing, distributing, publishing, and similar acts by members of content obtained through this site (7)Acts of collecting, accumulating or storing personal information of other members (8) Acts such as transferring, inheriting, or having other members, third parties, etc. exercise their rights and positions as members. (9) Acts of illegally using user IDs and passwords. (In fact, this includes acts such as allowing a third party to use this service via a member's user ID and password, regardless of whether it is for non-commercial purposes.) (10) Upload to this Site, email or otherwise transmit any computer viruses, computer code, files, programs, or other content designed to interrupt, destroy, or limit the functionality of any computer software, hardware, or telecommunications equipment; The act of sending or sending (11)Other acts that our company reasonably deems inappropriate, such as damaging or destroying our credibility.

Article 15 Withdrawal Procedures

Members may withdraw from membership at any time by following the procedures prescribed by the Company. Members shall lose their membership status when the Company receives a withdrawal request from the member. If you wish to cancel your membership and have your account deleted, please check our "Privacy Policy" and apply for account deletion using the method specified by our company.

Article 16 Cancellation/suspension of this service

Our company may suspend or suspend the operation of this service if any of the following apply: (1) When performing regular or emergency maintenance of the system of this service. (2) Third parties who provide services on our behalf, such as payment processing, data analysis, email sending, hosting services, and customer service, or third parties who support our marketing, may maintain the system. In the case of regular or emergency services, and in the case of discontinuing or suspending the provision of the service. (3) If the Service cannot be provided as usual due to war, riot, civil unrest, labor dispute, earthquake, eruption, flood, tsunami, fire, power outage or other emergency situation. (4) In other cases where the Company determines that temporary suspension is necessary for the operation of the Service. (5) If it becomes technically difficult or impossible to provide this service. Pursuant to the provisions of the preceding paragraph, when the Company cancels or suspends the operation of the Service, it shall notify Members in advance to that effect. However, this does not apply in cases of emergency and unavoidable circumstances.

Article 17 Disclaimer

If we provide links from this site to other websites or resources, or links to this site from third-party websites or resources, we will We do not assume any responsibility for the content (including, but not limited to, validity, validity, accuracy, certainty, safety, currency, and completeness). In addition, if the Company reasonably determines that the content of the linked website or resource is illegal or inappropriate for the management and operation of this site, the Company will notify the member without any notification. You may delete the link destination. This site contains advertisements (including, but not limited to, sweepstakes advertisements) or transactions with advertisers (including, but not limited to, participation in sweepstakes and other promotions). In such cases, Members will conduct transactions with such advertisers based on their own judgment and responsibility, and the Company shall not be held responsible in any way for this. Our company does not guarantee any content or conditions related to transactions such as payment for this product, determination of contract terms, guarantees, collateral liability, presence or absence of licenses, etc. We will not be held responsible for any damage caused to members due to advertisements or transactions conducted through promotions. In the following cases, even if this service is temporarily discontinued, interrupted, or changed, the Company will not be responsible for any damage, loss, disadvantage, etc. incurred directly or indirectly by the member. I assume that. (1) If this service is canceled or interrupted based on the provisions of Article 16 (2) If we are unable to receive appropriate service from the telephone company, transportation company, or provider with which we have a contract. (3) In the event that an event occurs that our company is technically unable to respond to. The Company shall fulfill its obligations and be exempted from liability by processing affairs in accordance with the member's registered information. If a member causes any damage to another member or a third party through the use of this service, the member shall resolve the matter at his or her own responsibility and expense, and the Company shall not be responsible for any damages. , loss, disadvantage, etc. shall not be caused. The Company shall not be liable for any damage (any disadvantage, including mental pain or other financial loss) caused by the use of this service (including the Company's act of providing information in connection therewith), whether intentionally or unintentionally. We will not be held responsible unless there is gross negligence. In the event that, despite the Company's appropriate safety measures, fraudulent acts such as unauthorized access to data related to this site or the introduction of a computer virus occur, resulting in damage to members. shall not be held responsible in any way. Even if our company is responsible, our liability shall be limited to direct and ordinary damages.

Article 18 Intellectual property rights

All intellectual property rights to the content provided through this site shall belong to our company or a third party that has granted us permission to use it. Nor does it imply a license to use our intellectual property rights regarding this site. Regardless of the purpose, if any act prohibited by domestic or foreign copyright laws and other laws and regulations, such as unauthorized copying, reprinting, or other unauthorized secondary use of our content, is discovered, our company will may immediately take legal action. If any dispute arises with a third party in violation of the provisions of this article, the member shall resolve such dispute at its own responsibility and expense, and shall not cause any damage, loss, or disadvantage to the Company. I assume that.

Article 19 Handling of personal information

Regarding the handling of personal information on this site, members shall use this site after agreeing to the [Privacy Policy and Handling of Personal Information] separately stipulated by the Company.

Article 20 Information management

The Company may collect the following information regarding a member's access history in order to investigate the member's access history and usage status, or to improve services to the member. (1) Information regarding the IP address or device identification number of a mobile device used by members to access the server of this site (2) Through cookie technology (a technology that temporarily writes data to a member's computer through a web browser and records and saves information such as the date and time the member last visited a site and the number of visits to that site) Member access information to be obtained Members acknowledge in advance that if they set their web browser to reject cookies, their use of this site may be restricted.

Article 21 Changes to the content of this service, etc.

Our company may change or cancel the content of this service without obtaining consent from members. Even if the Company changes or discontinues the content of this Service, the Company shall not be liable to Members in any way.

Article 22 Others

Members shall not transfer or pledge their status as a member and the rights and obligations based on such status to a third party unless the Company has given prior consent. In the event that a problem arises regarding the use of this site that cannot be resolved through these Terms or the Company's guidance/response, the Company and the member shall discuss the matter in good faith and resolve it. These terms and conditions are governed by Japanese law, and in the event that a lawsuit arises regarding the use of this service, the Tokyo District Court shall have the exclusive jurisdiction of the first instance.

privacy policy

[About the handling of personal information]

Our company recognizes the personal information of customers obtained through sales activities as one of our most important assets, and declares that we will strive to appropriately handle and protect personal information based on the following policy.

(1) Compliance with laws and regulations regarding personal information protection

We will comply with laws and other regulations regarding the protection of personal information and handle personal information appropriately.

(2) Acquisition of personal information

When acquiring personal information, we will endeavor to clarify the purpose of use and use lawful and fair means.

(3) Use of personal information

The acquired personal information will be used for the purpose of use indicated at the time of acquisition or to the extent reasonably related to that purpose, and to the extent necessary for the performance of business.

(4) Joint use of personal information

When sharing personal information with a third party or entrusting the handling of personal information to a third party, ensure that the other party and the third party use the personal information appropriately. We will supervise the process.

(5) Provision of personal information to third parties

If required by law, personal information will not be provided to any third party without the prior consent of the person, except for the outsourcing company that operates this site.

(6) Management of personal information

We strive to maintain the accuracy and up-to-dateness of personal information, build a system for proper handling and management, and take necessary and appropriate information security measures to prevent loss, falsification, leakage, etc. of personal information. will be carried out.

(7) Disclosure, correction, suspension of use, and deletion of personal information

If there is a request for disclosure, correction, suspension of use, deletion, etc. of personal information, we will respond in accordance with laws and regulations only if we can confirm that the request is from the individual.

(8) Developing a compliance program

In order to implement this personal information protection policy, we will formulate a compliance program, thoroughly disseminate and implement it within the company through training and education, and maintain the best condition through continuous improvement.

Specified Commercial Transaction Law

Distributor: TS DESIGN Co., Ltd.

Operations manager: Hiroaki Fujiwara

Address: 12-1 Osorimachi, Fukuyama City, Hiroshima Prefecture 721-0954

Phone number: 084-920-3600

Email address: info@kk-towa.com

Sales URL: https://tsdesign2008.com

Selling price: Please refer to each product page. Product prices include consumption tax.

Necessary charges other than product price: For cash on delivery: Payment fee 330 yen (flat rate)

payment method: Credit card payment, cash on delivery (Yamato Transport) *We will only accept credit cards in the name of the person making the order.

Due date for payment: [Credit card payment] We will take payment once we confirm your order. Please note that the order date and payment date are not necessarily the same day. [Cash on Delivery] Please pay in cash to the delivery person when the product arrives.

Product delivery time: Usually ships within 3-5 business days from the date of order. For products that are completely made to order, we will notify you of the shipping date separately. *Product shipping may be delayed due to bad weather, delivery company circumstances, or other reasons. Please note. *Once the product has been shipped, you cannot cancel your order.

Regarding returns and exchanges: We cannot accept returns or exchanges of products due to customer convenience.

We will accept returns only in the following cases: ・If you receive a product that is different from what you ordered ・If the product is damaged during shipping ・If our company recognizes that the product is defective Please be sure to contact us via email within 7 days of receiving the product. In this case, we will cover the cost of returning the item and either refund the purchase price or replace it with a replacement item. *We cannot accept returns or exchanges without contacting us in advance.

Please also note that we cannot accept returns or exchanges in the following cases. ・If more than 8 days have passed since the product arrived ・If used ・If you lose your delivery note ・If accessories such as tags or labels of the product are separated or lost. ・If the condition of the product (including the box and product accessories) at the time of return is damaged, soiled, lost, etc. compared to when it was delivered. ・If the product has an odor, is dirty, or has scratches at the customer's disposal. - If the package is opened for a product where the package is part of the product.

others: Product photos are posted as close to the actual product, but depending on the environment in which the customer views the product, the product may look different from the actual product. Please note.